Around the home, in plain English.
Hiring a Pro, reading an estimate, warranties, permits and paying for work.
The lingo.
- Bonded
- Covered by a surety bond that pays you if the contractor fails to finish or pay their subs, up to the bond amount. Often required to hold a license.
- Certificate of insurance (COI)
- The one-page summary from the insurer showing coverage types, limits and dates. A Pro can have it sent to you directly by their agent.
- Change order
- A written, priced amendment to the contract for anything added or removed after signing.
- Code
- The building, electrical, plumbing and mechanical rules your city enforces, mostly based on the International Codes and the National Electrical Code. Code is the minimum, not the best practice.
- Deposit
- Money paid before work starts, normally to cover materials. Ten to a third is typical; some states cap it. Never pay in full up front.
- Estimate vs. quote vs. bid
- An estimate is an educated approximation; a quote or bid is a fixed price for a defined scope. Ask which one you are holding, and whether it is written.
- Financing
- Paying for a project over time: a contractor's finance partner, a home equity loan or line of credit, or a personal loan. Compare the rate and the fees, and be wary of same-as-cash offers with a deferred interest trap.
- General liability
- The policy that covers damage a contractor causes to your home or a neighbor's. One million dollars per occurrence is a common minimum for a residential contractor.
- Home warranty
- A service contract, sold separately from insurance, that covers repairs to systems and appliances. Different from a contractor's workmanship warranty and from homeowners insurance.
- Insured
- Carrying general liability (damage to your property) and workers compensation (injury to their crew). Ask for the certificate of insurance and check the dates; without workers comp, an injured worker can claim against you.
- Lead-safe certified
- The EPA certification required for contractors disturbing paint in homes built before 1978.
- Licensed
- Holding the state or local license required for the trade. Licensing rules vary by state and trade; a license number can be looked up with the issuing board.
- Mechanic's lien
- A legal claim against your home by a contractor or supplier who was not paid, even if you paid the general contractor. Lien waivers with each payment prevent it.
- Permit
- Municipal approval for work that affects safety or structure, with inspections. The contractor usually pulls it; a contractor who asks you to pull it as an owner-builder is shifting liability to you.
- Scope of work
- The written description of what is and is not included. Compare scopes, not just prices, when you have several estimates.
- Verified by HomeMaxx
- HomeMaxx has checked this Pro's business entity, trade license, insurance, warranty pledge and reviews, and re-checks them every year. It is a check of the business's bona fides, not a grade on their craft.
- Workmanship warranty
- The contractor's promise to fix defects in their labor for a set period. Separate from the manufacturer's warranty on materials. Get it in writing, with the term and what is excluded.
Guides.
- Paying for the work: deposits, draws and financing
How much to pay up front, when progress payments are fair and what to watch in a financing offer.
- Hiring a Pro: five questions before you sign
License, insurance, references, a written scope, and who is actually showing up.
- What a written warranty should say
Workmanship, materials and the difference between them. What to ask for and how to make a claim.
- How to read a contractor's estimate
Compare scopes, not prices. What every line on a good estimate means and the questions to ask before you sign.
Reading list.
Articles from around the internet that our Pros trust. They open on the source's site.
- Energy Saver · U.S. Department of Energy
The government's home energy guide: heating, cooling, water, windows, insulation and financing.
- Hiring a contractor · Federal Trade Commission
The federal consumer guide to finding, vetting and contracting with a home improvement contractor.
- Insurance Information Institute · III
How homeowners insurance works, what it covers after a storm or a leak, and how claims are handled.
From the Pros.
Written by the people who do this work every day, in your area.
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